Change Policy for Cocoro Products

CONDITIONS TO THE CHANGE POLICIES:

We do not change products that were not bought in our: Webshop; @instagram account; @facebook account; Whatsapp Business account; or casual Markets with the official SalesPerson of us or our official Partnering Companies or Partnering Professionals.

The DEPilalu always reserves the right to contest a change request that does not have the invoice submitted by the client.

In the day you receive your product try it on immediately, wearing under the new PERIOD PANTY another underwear of yours, so you never expose your intimate skin to the panty's fabric until you are sure you want to keep the product you bought from us.

  1. Size change for the PRODUCTS by CORORO-INTIM

To change COCORO underwears:

  •  YOU DO NOT destroy the brown paper envelope that comes with it as a cover, as you will have to send it back with the product in case of change of size;
  •  YOU DO NOT take out the tag of the product until you are sure you want to keep it.
  •  YOU DO NOT use the product until you are sure you want to keep it;
  •  YOU DO NOT wash de product until you are sure you want to keep it;

If you do not follow all the conditions above, you won't be able to change the size of both underwear.

 

 

Please, before buying certify that you're ordering the right size indicated in this chart. The size chart is very clear:

KNICKERS

SIZE

HIP (Cm)

T0 / XXS

84-88

T1 / XS

88-92

T2 / S

92-96

T3 / M

96-100,5

T4 / L

100,5-105,5

T5 / XL

105,5-110,5

T6 / XXL

110,5-115,5

 

If even following the chart above, you haven't got the right size, you can change it.

We explain how:

Make a change request through Contact Us, within in 3 (three) working days you received your COCORO-INTIM product. You will receive an email with the instructions confirming the change in size and the orientation to pay the shipping costs in case you want to change the product after 16 days you both it.

If the size you want is not available, you can try another model and in this case, if the new model costs more than the one you want to return, you will have to pay the price difference. If it costs less, DEPilalu will refund the difference.

You have 30 days to request the size change, from purchase, after this period you loose completely the right to request any changes.

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